Policy


 

RETURNS //

 

ITEMS ARE NOT ELIGIBLE FOR REFUND.  Please be aware that on certain holidays/occasions and times of year, shipping times may vary.  Shipping can take 7-14 business days. Exchanges are accepted if item arrives damaged or a size needs to be changed.

 

EXCHANGE POLICY //

 

Please email us at byofficialkrone@gmail.com with your order number. We will reply with options.

 

Style must remain unsoiled, unworn, and unwashed with original packaging. For all exchanges within USA, items must be returned within 7 business days from the date of purchase. All international exchange requests must be submitted within 21 days from the original shipping date.

 

KRONE reserves the right to refuse, repair or replace your style. If your original item is no longer in stock, you will be issued store credit.  

 

KRONE does not cover return shipping costs. Return costs shall be incurred at your own expense.